Shipping & Returns

 

Thank you for visiting and shopping at tiasaray.com

 

The following are terms and conditions that constitute our shipping and returns policy. 

 

Domestic Shipping Policy (INDIA)

Shipment Processing Time

All orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a week. Please allow additional days in transit for delivery. 

Shipping & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment Method: Standard Shipping - Post Office

Estimated Delivery Time: 7-10 business days

Delivery delays can occasionally occur.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number.  Additionally, you will be receiving email notifications whenever there is a status update with your package.

 

International Shipping Policy

We do offer worldwide shipping. However, if you do not see your country listed at checkout, please contact us to see if we can add it to our website.  

Shipping & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment Method: Standard Shipping - Post Office

Estimated Delivery Time: 9-15 days

 

*Delivery delays can occasionally occur. Those delays can be up to a month, so, if 31 business days have passed, you may contact us to help locate your package.

 

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number.  Additionally, you will be receiving email notifications whenever there is a status update with your package.

Customs, Duties and Taxes

tiasaray.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)

 

Returns, Cancellations & Exchanges 

We do not accept returns, refunds or exchanges but please contact us if you have any issues with your order.

We gladly accept cancellations of your order within 24 hours of your purchase. Simply contact us on tiasacreates@gmail.com to request a cancellation. For any other query do not hesitate to contact us for further clarification.

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